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Field Application Specialist / Field Service Representative (Hemostasis) — Portugal

Coimbra - Lisbon, Lisboa, PortugalDiagnostics

Job description

We are looking for a Field Application Specialist / Fiel Sales Representative who wants to consolidate a career being a part of a leading in vitro diagnostic company that has been growing enormously during the last 15 years.

As an expert professional in your area, you will be joining our Iberia Diagnostics Department focusing on the Hemostasis portfolio of Sysmex Portugal.

Preferably, the candidate should be based in Coimbra or Lisbon.


In this role you will:

  • Assist the sales network about laboratory technology specialized in vitro diagnostic tests / procedures
  • Provide technical and clinical support while managing the assigned accounts to obtain revenue and promote Sysmex products
  • Provide support to the technical department, customers, and physicians
  •  Increase the efficiency of the sales workflow by organizing scientific product trainings and customer demos
  • Organize and participate at events based on the laboratory technology and diagnostic value of Sysmex
  • Promote knowledge of laboratory technology and all its components (Total Lab Automation)
  • Serve as a reliable contact person to manage the relations between the client and other Sysmex departments involved
  • Prepare and update documentation, reports, and clinical guidelines
  • Achieve product sales quota being the main responsible of the sales budget in the assigned account
  • Build long-term customer partnerships according to company´s strategy
  • Focus on the sale of the product portfolio defined by the business unit
  • Being responsible for registering the reagents in purchases and sending the FOC of the equipment if necessary
  • Develop together with the clients, solutions according to their needs (scientific support)
  • Generate and manage the OGP sales process (OTC - order tracking and billing)
  • Provide scientific support and deliver trainings to practitioners
  • Study the market, competitors and customer evolution – inform Regional/BS Managers about market trends

Job requirements


What you need to be sucessful:

  • Bachelor’s/Master’s Degree in a Biosciences related field
  • Native level of portuguese and fluent in english
  • 4 – 6 years of experience working in the hemostasis coagulation business
  • Technical knowledge of IVD products/Industry
  • Strong attention to detail with superb organizational & analytical skills
  • Capacity to negotiate and close agreements
  • Commercial experience and high orientation to customers
  • Able to explain scientific complex solutions to all publics
  • Computer skills: MS Office, (CRM), management programs


What's in it for you?

  • Flexible Compensation Plan in public transports, restaurants, childcare, health and wellbeing, gym and fitness etc
  • Smart working concept
  • Health & dental insurance
  • Baby friendly company
  • Referral program bonus – When you introduce us with people as talented as you
  • Excellent, dynamic, and multicultural environment


At Sysmex we are focused on cultivating a diverse and inclusive work environment that encourages collaboration, creativity, and innovation. Sysmex is an equal opportunity employer, we are actively looking for qualified candidates regardless of race, ethnicity, national origin, religion, disability, gender, gender identity, sexual orientation, or age. We celebrate how different perspectives benefit our employees, our products, and our community.



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