Field Application Specialist/ Field Sales Representative - Coagulation

At Sysmex, we are shaping the advancement of healthcare by providing innovative diagnostic solutions that empower professionals and improve patients’ lives. We are currently looking for a Field Application Specialist / Field Sales Representative to join our Diagnostics team, focusing on the Coagulation Business Line. This is a hybrid commercial and technical role, covering the pre-sales, sales, and post-sales phases, with direct responsibility for supporting customers and growing our presence in the assigned territory.

Location: Catalunya, Spain
Department: Diagnostics – Coagulation Business Line
Contract type: Permanent
Working hours: Full time

In this role you will:

🧭 Sales Execution & Territory Management

• Achieve and exceed the sales targets for the coagulation product line in the Catalunya Region.

• Develop and manage assigned accounts, ensuring strong commercial relationships and customer loyalty.

• Identify and approach new business opportunities across hospitals, labs, and diagnostic centers.

• Ensure effective territory coverage and optimize customer visits to maximize impact and efficiency.

🔬 Product Demonstration & User Training

• Conduct product demonstrations to support pre-sales activities and highlight product value.

• Provide on-site user training during installation and post-implementation stages.

• Ensure users feel confident in operating the systems and using reagents and software appropriately.

🧪 Technical Support & Customer Interaction

• Act as a primary contact for application support, troubleshooting technical or usability issues.

• Deliver after-sales support, ensuring customer satisfaction and high system performance.

• Support the lab teams with clinical and operational guidance, adapting solutions to their needs.

🤝 Internal Collaboration & Process Alignment

• Collaborate closely with the sales, technical service, logistics, and marketing teams to coordinate actions and resolve customer needs.

• Apply the OGP (OTC) methodology in all commercial and support processes.

• Ensure proper integration of sales and support workflows across internal functions.

📊 Market Insights & Strategic Contribution

• Gather and share insights on market trends, competitor activity, and customer feedback.

• Contribute to the commercial strategy by reporting relevant data and opportunities to management.

💼 Sales Tools & Operational Excellence

• Maintain accurate records in the CRM system, ensuring follow-up, pipeline tracking and sales forecasting.

• Apply commercial concepts such as FOB and BS in quotes, negotiations, and account management.

• Ensure full alignment with internal procedures and commercial policies.

What you need to be sucessful:

Professional Background

• Minimum 5 years of experience in the coagulation field.

• University degree (or equivalent) in biosciences or related scientific discipline.

• Strong technical understanding of laboratory environments and diagnostic equipment.

Languages & IT Skills

• Spanish: Native level

• English: Fluent (written and spoken)

• Proficiency in Microsoft Office, email tools and basic database usage.

Personal Skills

• Strong presentation skills and ability to explain complex concepts clearly.

• Customer-oriented with the ability to identify and create needs.

• Strong communication and interpersonal skills.

• Independent, with strong decision-making and problem-solving abilities.

• Strategic thinker with excellent negotiation skills and a clear commercial mindset.

What's in it for you?

• Flexible Compensation Plan in public transports, restaurants, kindergarden, medical insurance for family, etc

• Flexible working hours and hybrid work model

• Subsidized gym membership

• Health & dental insurance

• Pension Plan (with comapny contribution)

• Referral program bonus – When you introduce us with people as talented as you

• Baby friendly company

• Excellent, dynamic, and multicultural environment

At Sysmex we are focused on cultivating a diverse and inclusive work environment that encourages collaboration, creativity, and innovation. Sysmex is an equal opportunity employer, we are actively looking for qualified candidates regardless of race, ethnicity, national origin, religion, disability, gender, gender identity, sexual orientation, or age. We celebrate how different perspectives benefit our employees, our products, and our community.