Caresphere Academy Manager South-West Region

We are looking for a Caresphere Academy Manager who wants to consolidate a career being a part of a leading in vitro diagnostic company that has been growing enormously during the last 15 years. As an expert professional in your area, you will be joining our Iberia team near Barcelona. 

In this role you will:

• Thought leader: It is intended to position Sysmex in Iberia, especially after the transfer of the Haematology in Spain, as a though leader in all our domains.
• Effectiveness: With unified and standardized digital training, the efficiency and quality of the training can to a certain extent be decoupled from the Application Specialist.
• Value: The training is targeted to make the value visible – either by commercializing it on its own, or at least valuing it (“put a price tag”) even if it is than given for free.
• Leads: The educational efforts and thought leadership should result in additional leads.
• Cross-selling: With an increased contact rate using the digital trainings as an additional channel, it is expected that cross-selling to other business lines is expected to increase
• Retention: It is aimed to build a strong community of clients and KOLs with specific Carepshere Academy webinars and through that increase our customer retention.
• Feedback: Both digital trainings and webinars can give very valuable insight by using the data produced and the feedbacks received from our clients.
• Development: Especially in the Haematology in Spain we face a underdeveloped customer base due to the lack of focus on this business by the former distributor. The consequent deployment of the Caresphere Academy will help in developing these customers.
• Accreditation: An additional value is created to the customers in easing the accreditation of their labs by the management of all trainings (digital and analog) using the platform.
• Cross-region: Lift synergies by driving the digital trainings within EMEA South&West and lifting combining the efforts especially between France, Italy, Spain and Portugal.
• Branding: A positive reflection on our branding is expected.
• Differentiation: It is clearly seen as positive differentiation from our main competitors, especially Mindray, which we can keep on distant offering suited knowledge and education.

What you need to be sucessful:

• At least 3-4 years of experience
• Strong relationship builder / Stakeholder Management
• Verbal and Written Communication (ideally multi language FR/ EN/ ES /IT / PG)
• Community creation / management

What's in it for you?

• Flexible Compensation Plan in public transports, restaurants, kindergarden, medical insurance for family, etc
• Flexible working hours and hybrid work model
• Subsidized gym membership
• Health & dental insurance
• Referral program bonus – When you introduce us with people as talented as you
• Baby friendly company
• Excellent, dynamic, and multicultural environment

At Sysmex we are focused on cultivating a diverse and inclusive work environment that encourages collaboration, creativity, and innovation. Sysmex is an equal opportunity employer, we are actively looking for qualified candidates regardless of race, ethnicity, national origin, religion, disability, gender, gender identity, sexual orientation, or age. We celebrate how different perspectives benefit our employees, our products, and our community.